5% off on all orders. Use GET5. 10% off on orders of 500 and above. Use GET10
5% off on all orders. Use GET5. 10% off on orders of 500 and above. Use GET10
IraCraft™ Return & Refund Policy
Thank you for shopping with IraCraft. We hope you are satisfied with your purchase. However, if you are not entirely satisfied, we are here to help.
Eligibility:
Ineligible Items (Non-Acceptance):
To initiate a return, you must first contact us within the 7-day period.
Please email us at: customercare@iracraft.com
In your email, please include:
We will pick the product from you. Please do not send the product back until you have received confirmation and instructions from us.
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved:
Welcome to IraCraft – Crafting Brilliance™, a brand owned and run by M/s Parsai Impex. Terms and conditions or other terms constitutes a legal binding between Parsai Impex(we, our, us) and you (user) in relation with the use of our website products and services .
1. By accessing, browsing, or using the website, the user agrees to be bound by the T&C.
2. While we make every effort, the colour size and appearance may look slightly different and not accurate as displayed due to various factors like users, screen settings, lighting conditions during photography or natural variation.
3. Length, weight and size are approximate and may have a minor deviation.
4. All orders are subject to availability, we reserve the right to limit the quantity of any product or discontinue any product any time.
5. The prices are subject to change without prior notice.
6. confirmation of an order does not constitute a legally binding contract until the product is dispatched. We reserve the right to refuse or cancel an order if there are pricing errors, stock issues, or potential fraud.
7. We shall not be liable for any issues arising from the use of a third party payment gateway.
8. The estimated delivery times are only estimates and not guaranteed.
9. User shall be liable for process and associated costs in case of incorrect address and information given by user.
10. Return and refund policy is an integral part of terms and conditions.
11. We shall not accept damaged or used items and shall not be liable to refund.
12. All content on the website, including the jewellery designs, images, logos, text, website layout, etc., are our exclusive property and protected by copyright and trademark laws.
13. We Prohibit users from copying, reproducing, modifying, distributing, or using any content from our site for commercial purposes without our express written permission and shall be liable to legal action in case of any breach.
14. Our total liability for any claim arising from a product purchase will be limited to the amount paid by the user for that product.
15. The user agrees to defend and hold us harmless from any claims or demands arising from their use of the website or breach of the T&C.
16. These terms shall be governed by and construed in accordance with the laws of India.
17. Any dispute shall be subject to Narmadapuram jurisdiction only.
Privacy Policy:
Last Updated: 29/09/2025
1. Introduction
IraCraft ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (iracraft.com) and make purchases.
2. Information We Collect
We collect personal information you provide during registration, checkout, or website interaction, such as contact and account details. Payment information is handled by a third-party processor, and we do not store full payment card details. We also automatically collect device and usage data, website activity (including pages viewed and products in your cart), and use cookies and tracking technologies. We may receive information from third parties like analytics providers to improve our services.
3. How We Use Your Information
We use your information to process orders, manage your account, provide customer support, personalize your experience, send marketing communications (with opt-out options), improve our site and services, prevent fraud, and comply with legal obligations.
4. Disclosure of Your Information
We may share your information with service providers for tasks like payment processing and shipping. We may also disclose data for legal purposes, with your consent, or during business transfers.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies. You can modify your browser settings to decline cookies, but this may affect site functionality.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including accessing, correcting, or deleting your data. You can opt-out of marketing communications. Contact us to exercise your privacy rights.
7. Security of Your Information
We use security measures to protect your information, but absolute security cannot be guaranteed.
8. Policy for Children
Our site is not for children under 13, and we do not knowingly collect their data.
9. Changes to This Privacy Policy
We may update this policy, indicated by the "Last Updated" date. Continued use of the site implies acceptance of changes.
10. Contact Us
For questions, contact us at customercare@iracraft.com.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.