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IraCraft™ Return & Refund Policy
Thank you for shopping with IraCraft. We hope you are satisfied with your purchase. However, if you are not entirely satisfied, we are here to help.
Eligibility:
Ineligible Items (Non-Acceptance):
To initiate a return, you must first contact us within the 7-day period.
Please email us at: customercare@iracraft.com
In your email, please include:
We will pick the product from you. Please do not send the product back until you have received confirmation and instructions from us.
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved:
Welcome to IraCraft – Crafting Brilliance™, a brand owned and run by M/s Parsai Impex. Terms and conditions or other terms constitutes a legal binding between Parsai Impex(we, our, us) and you (user) in relation with the use of our website products and services .
1. By accessing, browsing, or using the website, the user agrees to be bound by the T&C.
2. While we make every effort, the colour size and appearance may look slightly different and not accurate as displayed due to various factors like users, screen settings, lighting conditions during photography or natural variation.
3. Length, weight and size are approximate and may have a minor deviation.
4. All orders are subject to availability, we reserve the right to limit the quantity of any product or discontinue any product any time.
5. The prices are subject to change without prior notice.
6. confirmation of an order does not constitute a legally binding contract until the product is dispatched. We reserve the right to refuse or cancel an order if there are pricing errors, stock issues, or potential fraud.
7. We shall not be liable for any issues arising from the use of a third party payment gateway.
8. The estimated delivery times are only estimates and not guaranteed.
9. User shall be liable for process and associated costs in case of incorrect address and information given by user.
10. Return and refund policy is an integral part of terms and conditions.
11. We shall not accept damaged or used items and shall not be liable to refund.
12. All content on the website, including the jewellery designs, images, logos, text, website layout, etc., are our exclusive property and protected by copyright and trademark laws.
13. We Prohibit users from copying, reproducing, modifying, distributing, or using any content from our site for commercial purposes without our express written permission and shall be liable to legal action in case of any breach.
14. Our total liability for any claim arising from a product purchase will be limited to the amount paid by the user for that product.
15. The user agrees to defend and hold us harmless from any claims or demands arising from their use of the website or breach of the T&C.
16. These terms shall be governed by and construed in accordance with the laws of India.
17. Any dispute shall be subject to Narmadapuram jurisdiction only.
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